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Business Continuity, Information Security & Resilience - with substance

Our Business Continuity & Incident Management services are focussed on delivering what really works for our clients in terms of preparing for and responding to major incidents. It is NOT about blindly following a “methodology” that creates a mountain of documentation that is hardly ever used during a major incident and which eventually becomes a maintenance millstone around your neck. Our services are focussed on creating intrinsic capability within your organisation that protects your organisation and establishes confidence and credibility with external agencies, regulators and customers. We provide services for business continuity plan development (which we prefer to describe as business continuity capability development), BCP review and audit remediation business continuity testing and incident simulation, cyber security oversight & governance, online training and managed services for business continuity assurance.

For smaller organisations who may not have dedicated resources to develop and maintain a business continuity plan, our Business Continuity Plan template and email support service provides non-specialists with the capability to develop robust, professional business continuity plans that fit the size and scale of their organisation and will comply with the expectations of any third party audit

At some time, most organisations come to the conclusion that their capabilities for responding to and recovering from an operational disruption need some attention:

  • Your organisation may be starting it's journey with business continuity planning - maybe because a "near miss" has demonstrated that the organisation is not as well prepared as it could be, or maybe an important customer has indicated that it is important to an ongoing commercial relationship (many do)

  • Perhaps your business is regulated in some way and their regulator is focussing on the issue and generally raising expectations in terms of what they want to see with regard to business continuity

  • Some organisations have plans that are in a state of decay and need some specialist assistance to bring them in line with current standards and approaches

  • Plans may be in place but management want to be sure that it will stand up to the pressures of a real-life incident and need to understand the options available to test business continuity plans.

  • Commercial relationships may depend on your organisations ability to show that it has plans in place so that customers know they can place reliance on your ability to recover effectively from disruptions.

  • You might be looking at your current plan and thinking "would this document be of any real us in the middle of a major incident".  You would certainly not be alone in having that concern - experience has shown that in a real life business continuity incident, people don't pick-up a huge a document and follow detailed procedures.  That part of your business continuity plan needs to be concise and focussed on key response and recovery actions to be taken in a pressurised situation.

Depending on where you are with developing your organisations business continuity capabilities and what is going on around you, your needs for external assistance  will vary and you may not need a large expensive consultancy exercise to meet your needs. To help you perform a quick but insightful evaluation of your current position and where external assistance might be helpful, we have developed a tool to create an executive "helicopter view" of your organisations business continuity situation. You can download it here. We won't insist on capturing any contact information from you to access the resource. If what you see makes sense to you, contact information and my LinkedIn profile are contained in the PDF - feel free to contact me when you are ready.

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RiskCentric | Business Continuity Specialists | Cambridge, United Kingdom | | Tel: +44 (0)1353 667374

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