Operational Priorities for Recovery

• We have identified all operational priorities

• We understand the difficulties that could be encountered if these operational priorities could not be met

• We have identified the information systems that support our operational priorities

• We have identified the suppliers that support our operational priorities

• We have identified our alternative workplace needs

• We have identified any specialist equipment that is required to meet operational priorities
   

Core Capabilities for Recovery

• INFORMATION TECHNOLOGY

• We have confirmation that our IT systems can be recovered to meet the tolerances within our operational priorities

• IT systems recovery capabilities have been recently tested and confirmed 

• Our IT function has proven processes for the recovery of our IT infrastructure and critical application systems

• There is clear ownership and responsibility throughout the IT function for these recovery process 

​​

TELEPHONY

• A process for Telephony switching, if required, has been developed

REMOTE WORKING CAPABILITY

• Remote systems access facilities and capabilities can support the level of envisaged remote working

WORKPLACE RECOVERY

• Alternative physical workplace facilities can accommodate the envisaged number of staff to be relocated

• All necessary equipment is available at alternative workplace facilities OR “workarounds” are available and proven

• Transport arrangements are in place to move relocated staff to designated location

Departmental Action Plans for Recovery

• Key roles have been identified

• Contact details for individuals filling key roles have been included in the plan

• The plan identifies any communications facilities available to recovery team members and how to activate and use them

• As far as possible, we are confident that key role holders understand their roles and competent in their performance

• The plan recognises different types of impact and has included action plans accordingly

• The plan includes accommodates different phases of the business cycle (i.e. month-end, financial reporting deadlines etc.)
   

Communications Strategies

• We have identified all audiences that could be affected by an incident within our organisation

• We have clear ownership of the communications channel to each audience

• Those responsible for managing specific communications channels are competent in any technologies or platforms we intend to use to communicate with the chosen audience

• We are confident that any contact lists used are up to date and accurate

• We are confident that internal communications will remain INSIDE our organisation