The business continuity plan:step-by-step video takes you through the process of developing a business continuity plan from start to finish. The on-demand video consists of three modules - each one provides worked examples of each component of the overall business continuity plan so you can see what the plan should look like at each stage of development

the video is the entry point into our wider service offering of training, support and coaching which has helped many organisations create an effective business continuity plan for their organisation with minimal costs and at their own pace.

Business Continuity Plan development

The first stage in developing a business continuity plan is establishing your priorities in the event of a major disruption. Although everyone makes a contribution in an organisation, there are normally several activities that are critical in terms of delivering services and products. This stage looks at identifying those priorities and what needs to be in place so that they can continue to operate.

The second stage is looking at what your current capabilities are in terms of things:  IT recovery, alternative workplaces and any critical equipment that's need so that priority activities can be quickly and effectively recovered. We call this "core capabilities" because these things are generic capabilities within your organisations' infrastructure and these need to be in-line with the recovery needs of priority activities 

Stage three looks at the approach for building departmental business continuity plans for both priority activities and support services (such as HR, Finance etc.). These are developed based on the core capabilities covered in stage 2

The fourth and last stage of Module 1, covers the development of communications frameworks which creates the "glue" that holds the different parts of the plan together. In here we define who communicates with who, when they get involved and how they share information with each other.

Crisis Management

In this module we look at the crucial initial stages of an incident where it's important to get command and control of a situation and decide which parts of the business continuity plan may need to be activated. We will look at escalation procedures and augment the communications framework to cover incident escalation and external communication activities so that a single communications framework is established to support for the organisations overall business continuity plan.


Oversight, Assurance and Awareness

The final module looks at how all the good work that's gone into the development of the business continuity is not wasted and that the plan stays relevant and up to date.  So we'll look at  policy,  maintenance schedules, roles and responsibilities for oversight and how to create an awareness programme that ensures everyone know what to do if a crisis does occur.